From Brian Willoughby Sent Fri, Aug 23rd 2019, 06:00
Thanks for all of the support from folks who copied the list or replied = privately. I=E2=80=99ve decided to pursue a return through the eBay = process, despite the fact that this seller does not accept returns. I = attached 7 photos, any one of which should make it obvious, to anyone at = eBay with half an idea of what =E2=80=9CNew Old Stock=E2=80=9D means, = that this was a clearly fraudulent listing. Being a gear head, it seems like such a waste to send away this unit, = since I=E2=80=99ll probably end up with another used one eventually. = However, I clearly paid for NOS (you know, nitrous oxide), and the = seller knew that someone would pay more for a discontinued product that = is New Old Stock over any of the many other used rack MD recorders. I=E2=80=99m still ranting, of course, because I haven=E2=80=99t had time = after work for two days to take care of lighting and taking photos, = composing the complaint, and stepping through eBay=E2=80=99s process. = It=E2=80=99s a serious waste of my time, and if I were well versed in = the legal process then I=E2=80=99d be tempted to sue for the lost time = dealing with this obvious fraud. I=E2=80=99ll definitely be giving a = negative feedback for newchesterlaurelpawn, a.k.a. Chestertown Jewelry = and Pawn. I may have missed an opportunity, though. The first time through the = refund process, I recall seeing an individual=E2=80=99s name - John = something - and address. I clicked through without saving it anywhere. = Now I can=E2=80=99t find that information again, and even attempting to = ask for a refund a second time ends up on different pages (probably = because eBay has a record that I=E2=80=99ve already filed such a = request). eBay will eventually get back to me, but I wish I could put a = name out here on this list so that folks aren=E2=80=99t mislead by John = (*fubar*) at Chestertown Pawn. Brian On Aug 20, 2019, at 7:40 PM, xxxx@xxxxxxxx.xxx wrote: > Brian, >=20 > Ebay heavily favors the buyer in situations like this. You should be = able to return it and get a refund (including shipping) easily. I don't = remember if you're allowed to give negative ratings on returns. The = partial refund angle will depend on the seller, but Ebay does support = partial refunds too. >=20 > BTW, I quit selling high value items on Ebay, due to it's buyer = favoring. I had a synth returned that was serviced and in great = condition, because the buyer did not understand how to operate it. I = was out shipping and had problems getting refunded the selling fees. = However, I've never had an issue on the buying end. >=20 > --- > Doug Huseby > http://synthark.com > http://synthark.org >=20 >=20 > On 2019-08-20 20:11, Brian Willoughby wrote: >> Hello all, >> I bought a rack-mount miniDisc recorder on eBay, described in the >> title as =E2=80=9CNew Old Stock=E2=80=9D >> After it arrived, it was clearly well-worn and used. The paper manual >> was practically shredded; there were three used miniDiscs in the box >> with set names hand-printed on the labels; the styrofoam was beat up >> and clearly had been handled hundreds of times; and the unit was not >> new or even in the typical plastic wrap. >> Only an idiot would actually think that this was New Old Stock. >> The seller showed photos of the box opened, so clearly they saw the >> condition of everything inside. I wrote to the seller to ask why it >> was mislabeled, and the only response was, "It was sealed in the box. >> We opened it for pictures. If you aren't happy with it we will take = it >> back for a refund.=E2=80=9D I don=E2=80=99t think that having new = tape applied over >> the old to close the box counts as =E2=80=9Csealed in the box,=E2=80=9D= at least not >> in my use of the English language. >> I used to be an eBay expert, but it seems that the market has changed >> and there=E2=80=99s a whole new dynamic. >> My question is: What is best option to deal with this? >> 1) Return the unit and wait for another one? >> a) Will I actually get my money back? >> b) Do I have to take a loss on the return shipping costs? >> c) Will I still be able to give this guy a negative rating to warn >> others about the fraudulent labeling and description? >> d) What if the unit actually works and I prefer the old =E2=80=9Cbird = in the hand?=E2=80=9D >> 2) Beg the seller for a partial refund? >> a) This sort of thing used to be a universal response from sellers on >> every complaint. Either that has changed, or this seller is taking a >> hard line. >> b) I haven=E2=80=99t actually asked, specifically, so perhaps the = seller would >> be willing. >> c) Does eBay now have a process that makes this impossible? =E2=80=A6 = or difficult? >> or, should I: >> 3) Shut up and learn my lesson that eBay has more scammers than >> trustworthy merchants? >> a) I=E2=80=99ll obviously confirm that the unit is functional before = I choose >> this option. >> b) Maybe I don=E2=80=99t understand how flexible the term =E2=80=9CNew = Old Stock=E2=80=9D >> really is, and I should just tape up the original box for any of the >> used items I sell and say, "New old stock we believe. Was still = sealed >> in the box." >> Sorry for the non-Analog content, but this community seems very savvy >> about eBay. >> Brian >=20